For questions related to cancellations or rebooking please contact your Tour Operator/Tour agency.
If your flight has been cancelled, due to any reasons, we sincerely apologize for the inconvenience it might have caused you. In such a case, please contact first your Tour operator/Tour Agency and then Voyage Air. You will be able to book another flight date on the same route free of charge. If you no longer wish to fly, we can cancel your reservation and refund the Total amount paid for the cancelled flight and, if applicable with us, the return flight.
In accordance with Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91.